Please refer to these terms and conditions before commencing work. By agreeing to an estimate (clicking ‘approve’ from the digital estimate sent via email, verbally or in person) you are bound by the conditions outlined below.

The fees and expenses shown are minimum estimates only. That fee will be either per hour, per day or per week, at the rate outlined on the estimate. Bright Light City shall keep the client informed of any work which exceeds the estimated time in a reasonable timeframe or upon request. Final fees and expenses shall be shown when invoice is calculated. This estimate is valid for 90 days from the date of issue.

Administration Fee
An administration fee is automatically added to each project over 4 hours. This covers time incurred for correspondence and administrative tasks pertaining to the project. This fee may be waived or increased for larger projects at Bright Light City’s discretion, and with client approval.

All invoices are payable within 15 business days of receipt.
A $50 service charge is payable on all overdue balances for reissuing each invoice at 30, 50, 65 and 90 days from the date of original invoice. The work produced remains sole property of Bright Light City until in receipt of payment.

Default in payment
The Client shall assume responsibility for cost outlays by Bright Light City in all collections of unpaid fees and of legal fees necessitated by default in payment. Invoices in default will include but are not limited to fees for collection and legal costs.

Deposits & Staggered Payments
The request for payment of a deposit is at the discretion of the Bright Light City and are calculated at 40% of the estimated cost. Any deposits payable will be marked on the estimate. Payment of deposit is required before commencement of work. Final invoices will subtract any deposit paid.

On occasions (generally larger jobs and/or jobs stretching over a long period of time), work may require staggered payments. Any such terms will be agreed upon by the Bright Light City and the Client in writing before commencement.

Client Design Changes
The estimate allows for TWO sets of client amends to the agreed layouts. The Client must assume that all additional, alterations, changes in content and layout thereafter will alter the time and cost. This estimate does not include any cost implications for changes to the original brief upon completion of designs. If changes to the agreed brief occur after initial work has been carried out an additional redesign cost will be applicable. The Client shall offer Bright Light City the first opportunity to make any changes.

The Client shall reimburse Bright Light City for all expenses arising from this assignment, including but not limited to Travel, Meetings, Couriers, Stock Photography, Photographers, Illustrators, and/or material needed for the project.

In the event of cancellation of this assignment, ownership of all copyrights and the original artwork shall be retained by Bright Light City, and a cancellation fee for work completed, and expenses already incurred, shall be paid by the Client. Cancellation fee is based on the hours submitted, if the project is on an hourly basis or a percentage based on the time estimate for the entire job. A 100% cancellation fee is due once the project has been finished, whether delivered to the client or not. If the project is on an hourly basis and the project is canceled by the client, the client agrees to pay no less than 100% of the hours already billed for the project at the time of cancellation plus a flat fee of $250 or 50% of the remaining hours that were expected to be completed on the project, whichever is greater.

Modifications to Terms & Conditions
Modifications of the terms of this contract must be written and authorised by both parties, involving the implementation of a new version of the contract.


V1.0 – January 2018